ckk999 Privacy Policy
How your personal information is collected, stored, and kept secure — ckk999 makes that commitment clear.
Introduction
ckk999 (referred to hereinafter as "we", "our", or "the platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy describes what information we collect when you use the ckk999 website (https://ckk999.lat) and its associated services, why we collect it, and how it is used, stored, and kept secure.
This policy applies to all registered members, guest users, and anyone who visits our site. By continuing to use our platform, you are considered to have agreed to the terms of this Privacy Policy.
What Information We Collect
ckk999 collects different types of information in different circumstances. The details are outlined below by category:
1.1 Information Collected at Registration
When you create an account on ckk999, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 or above are permitted to open an account)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka — BDT)
1.2 Financial Transaction Information
During deposit and withdrawal processes, we collect:
- bKash, Nagad, Rocket, or Upay mobile wallet number (partial)
- Bank account information (where applicable)
- Transaction amount, date, and time
- Transaction reference number
We never store full card numbers or bank PINs.
1.3 Technical Information Collected Automatically
When you visit our site, the following information is recorded automatically:
- IP address
- Browser and operating system type
- Device identification information
- Pages visited and session duration
- Referral URL
- Cookie and similar tracking technology data
Purpose of Information Use
ckk999 uses user information only for specific and legitimate purposes. The main reasons we use your information are outlined below:
2.1 Account Management and Service Delivery
- Registering and managing your account
- Verifying login and ensuring security
- Processing deposits and withdrawals
- Activating bonuses and promotional offers
- Managing VIP membership and cashback benefits
2.2 Communication and Support
- Providing customer service via 24/7 live chat
- Sending important account notifications
- Sending transaction confirmation messages
- Sharing relevant promotional information (subject to your consent)
2.3 Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Monitoring suspicious financial activity
- Protecting the integrity of the platform
- Enforcing age verification and responsible gaming policies
2.4 Service Improvement
- Analyzing and improving the user experience
- Identifying and resolving technical issues
- Planning new features and games
Data Security Measures
ckk999 uses industry-standard technology and processes to keep your personal and financial information secure. Our security framework is as follows:
3.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology. As a result, all information transmitted between your browser and our servers is encrypted and cannot be read or altered by third parties.
3.2 Password Protection
Your password is never stored as plain text. Passwords are transformed using a high-grade hashing algorithm, so even our staff cannot see your password.
3.3 Server Security
Our data servers are housed in secure data centers. We ensure server security through firewalls, antivirus software, and regular security audits.
3.4 Access Control
Access to your personal information is restricted to authorized staff only. Each staff member can only access the information needed for their specific role.
Information Sharing and Disclosure
ckk999 does not sell your personal information to third parties. However, limited information may be shared with trusted partners in specific circumstances:
4.1 Payment Processors
Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment service providers. This information is used solely for processing transactions.
4.2 Technology Service Providers
Our gaming technology partners such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft may access limited information to deliver a functional gaming experience. However, they cannot access your full identity information.
4.3 Legal Obligations
If disclosure of information is required as part of a court order, government directive, or legal process, ckk999 will be obligated to disclose it. Such disclosure will always remain within legal boundaries.
4.4 Fraud Prevention
In cases of serious fraud or cybercrime, information may be shared with the relevant authorities. This is done in the interest of the overall security of users.
Cookies and Tracking Technology
ckk999 uses cookies and similar technologies to improve your browsing experience.
5.1 Essential Cookies
These cookies are essential for the basic functionality of our website. They are used to maintain your login session, store security tokens, and remember your language preferences. Without these cookies, the site will not function properly.
5.2 Functional Cookies
These cookies are used to store your preferences, settings, and personalized experience. For example, your list of favorite games or gaming interface settings.
5.3 Analytics Cookies
These cookies help us understand how visitors are using our site. This information is analyzed in aggregate and is not used to identify any specific individual.
5.4 Cookie Control
You can control cookies by changing your browser settings. However, please note that disabling essential cookies may cause some important site features to stop working.
Data Retention Period
ckk999 never retains your information beyond what is necessary. The retention periods for different types of information are outlined below:
- Account Information: Retained for as long as the account is active and for a specific legal period after closure.
- Financial Transaction Records: Retained for an extended period in accordance with financial regulations.
- Communication History: Retained for a limited period to improve customer service standards.
- Technical Logs: Retained for a limited period for security purposes.
- Marketing Preferences: Retained until you withdraw your consent.
If a request is made to close an account, we will delete or anonymize your personal information within a reasonable time — however, some information may need to be retained for a specified period due to legal obligations or legitimate business requirements.
Your Rights and Controls
As a registered user of ckk999, you have the following rights over your own information:
7.1 Right to Access Information
You can log in to your account at any time to view the information stored about you. For more detailed information, you can contact our support team.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. Our support team will make the correction within a reasonable time.
7.3 Right to Delete Information
You can request to close your account and delete your personal information. However, some information may need to be retained for a specified period for legal or regulatory reasons.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you can withdraw your consent at any time. This can be done through your account settings or via our support team.
7.5 Responsible Gaming Controls
You can request to set deposit limits, self-exclude, or temporarily suspend your account. You can find more details about this on our Responsible Gaming page.
Protection of Minors
ckk999 strictly provides services only to users aged 21 or above. We do not knowingly collect information from minors.
Date of birth is verified at registration, and if any person is identified as being under the age of 21, their account will be closed immediately and any information collected will be securely deleted.
Third-Party Services and Links
Through ckk999, you can access content from various game provider companies. These providers follow their own privacy policies and we are not responsible for their methods of collecting and using information.
Our payment partners — bKash, Nagad, Rocket, and Upay — are governed by their own privacy policies. It is recommended that you read their privacy policies before using these services for transactions.
Changes to the Privacy Policy
ckk999 reserves the right to update or amend this Privacy Policy at any time. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be published on our website
- Registered members will be notified by email
- The "Last Updated" date at the top of the page will be changed
If you continue using the platform after any changes, you will be considered to have agreed to the new policy. Therefore, it is advised to visit this page regularly.
Privacy-Related Questions & Complaints
If you have any questions or concerns about this privacy policy, please contact us.
Contact Us
For any privacy-related requests, data correction, or deletion requests, please contact our support team:
24/7 support in Bengali — use the chat option directly on the site
[email protected]
We operate according to Bangladesh Standard Time (BST, UTC+6). Your request will be processed within a reasonable time.
For more information, visit our other policy pages: